 | Terms And Conditions |  |
About Us Scotia Outdoors are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@trekdirect.co.uk.
Scotia Outdoors office hours are 09.30-17.00, weekdays only.
Scotia Outdoors is owned by Verdant Ltd. Faoilean, Strathaird, Broadford, Isle of Skye, IV49 9AU
Company Number: 3616689
Registered Office: Verdant Ltd, 6-12 The Parade, Exmouth, Devon. EX8 1RL
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Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. PLEASE NOTE: Shipping charges are included only for UK and EU destinations, please e-mail for charges to other parts of the world BEFORE ordering. IMPORTANT: WE ARE NOT INSURED TO SUPPY GOODS TO THE USA DUE TO THE NATURE OF THE LITIGIOUS ENVIRONMENT. ANY ORDERS FROM THE USA ARE AT THE BUYERS OWN RISK.
We accept Visa, Mastercard and Maestro (Switch). You may send your credit card information via phone, fax, snail mail or over the Internet.
Our credit card transactions are performed through World Pay, an internationally respected organisation. |
Shipping And Handling Postage and packing is included for all UK (Great Britain) AND EU (European Union) orders. IMPORTANT: Please e-mail for details if you are shopping from other parts of the world.
Please note that it is our policy to use recycled packaging materials wherever possible - your package may not look very appealing! |
Delivery Schedule We will normally send your order to you in 7 business days. However, please be aware that some orders may take up to 30 days . International orders are generally received in under 40 days. This does not constitute a guarantee of delivery times. We will endeavour to keep you informed of the progress of your order should there be a delay in excess of 30 days.
Please note that some of our items are warehoused in Europe and Scandinavia and deliveries can take a little longer on these items. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We use the world renown Worldpay system to process your credit card. |
Guarantee All products come with a manufacturers guarantee. Refunds will be given at the discretion of the Company's management.
All customers have a 7 day cooling off period during which goods may be returned for any reason. |
| Reaching Us If you need to reach us, please email us on info@trekdirect.co.uk, alternatively, you can call on 01471 820363 (International +44 phone without first zero) or write to us at Verdant Ltd, Faoilean, Strathaird, Broadford, Isle of Skye. IV49 9AU. UK |
Privacy Policy Verdant do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
| Remittance Terms Refunds will be given at the discretion of the Company's management. |
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